Shipping policy

Thank you for shopping at Powerscale. We aim to provide a transparent shipping process on every order. Please review our shipping policy below.

1. Free Shipping on Every Order

Shipping is free on all orders at powerscale.us — no minimum purchase. We ship via trusted carriers including USPS, UPS, and FedEx.

2. Processing Time

All orders are processed within 1-3 business days after you receive your order confirmation email. You will receive another notification once your order has shipped.

3. Estimated Delivery Times

Standard shipping typically takes 5-7 business days after processing. These are estimates, and actual delivery times may vary due to factors beyond our control, such as carrier delays and weather conditions.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use it to monitor your shipment's progress on the carrier's website.

5. Shipping Area

We currently ship within the United States only.

6. Lost or Stolen Packages

If your package is lost or stolen, please contact us immediately at support@powerscale.us. We will work with the shipping carrier to resolve the issue. Please note that we are not responsible for packages marked as delivered by the carrier.

7. Contact Us

If you have any questions about our shipping policy, reach out to us at:

Email: support@powerscale.us
Address: 48 East 6th Street, Paterson NJ 07524, United States

Thank you for shopping with Powerscale! We appreciate your business and strive to ensure timely and safe delivery of your orders.